FREQUENTLY ASKED QUESTIONS
If you’ve never been on a cruise before, you are likely to have lots of questions about it. How do I get to the ship from the airport? Are meals included in the price? What do I have to pay for while I am on the cruise? These are all great questions and we’ve got the answers for you!
Included in your cruise:
- 7-night cruise
- Youth and Teen Program
- Fitness Center
- Room Service
What is not included: These include, but are not limited to airport/departure taxes; cost of passport and visas; taxes; excess baggage charges; laundry; phone calls; all items of a personal nature; items not included on regular menus; meals not detailed in the itinerary; and health, accident, baggage, or travel protection plans.
How do I find the best airfare? Check out link HERE
How do I book a hotel for pre or post cruise? We will suggestions on where to stay in San Juan, Puerto Rico at the end of June.
Where is the port located? Direction to Port
What do I have to pay for while I am on the cruise? Prices do not include airfare or ground transportation, airport transfers to or from the cruise ship, personal expenses such as photos, souvenirs & island tours, sodas, bottled water or alcoholic beverages (except at our scheduled onboard cocktail party)or any other extra activities that you may choose to participate in on the ship or on shore that require a fee.
What should I pack? Whatever you wear at home that you are comfortable in is what you can wear when on onboard . You should wear comfortable, casual attire, and if you prefer to participate in the more formal night, a nice dress or suit.
Is there a gym on the ship? There is a state of the art fitness center onboard . Stay in shape with your favorite workout equipment including treadmills, ellipticals and free weights or even yoga, pilates and spinning.
Do I need a passport?
Yes, you need a passport to travel outside of the US. Passports must be valid for at least six (6) months after the scheduled return date of the trip. Non-US citizens must contact the appropriate consular office for entry requirements pertaining to your trip. Any visa(s) or other documentation required for a particular itinerary is the sole responsibility of the guest.
What time do we have to be on the ship? Due to new government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailingguests are requested to complete Online Check-in no later than 3 days prior to their cruise. If you do not complete Online Check-in 3 days prior, you will be required to complete this process at the pier at least two hours prior to the published sailing time. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.
What do you do when the ship is in port? There are a host of shore excursions that you can choose from. You can sign up onboard , or signup online before you travel. If you stay onboard you can relax by the pool, read a book or just hang out.
Will I get seasick? Chances are you will not. However, if you tend towards motion sickness, you can purchase something over the counter or see your Doctor before you go.
Terms & Conditions: For a complete listing of Terms & Conditions, CLICK HERE
Cancellation Policy: All deposits are non-refundable. If you have questions regarding trip insurance coverage, please contact TRAVEL GUARD Click Here. If you live outside of the United States, please check with your local travel agency for questions about insuring your trip.
Still have more questions? Call us at at 707-546-1212 or 800-376-2504. Or, send an email to firstname.lastname@example.org